Paladin Blog

The Most Important Function You Need For A Digital Bank

Posted by Chris Nichols, Chief Strategy Officer at CenterState Bank on Jun 6, 2019 11:12:47 AM

While online account opening and digital lending are great, there is one function that is the most in demand by bank customers, yet most banks don’t think to provide any digital functionality around it. It is the one function that drives up the most cost for a bank and is the most significant reason why bank customers still say they want a branch. Solve this problem, and you start to become a true digital bank. In this article, we look at the data around the problem and how to solve for it.

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Tags: Fintech, Bank Tech Spending, Bank Technology

Here Is What Other Banks Spend On Technology

Posted by Chris Nichols, Chief Strategy Officer at CenterState Bank on May 16, 2019 12:47:06 PM

 One question we always ask is if we are spending enough on technology? After that question, we get confused and mired in the quicksand of financial reporting, finance philosophy and technology strategy. “Technology” is so pervasive that it is difficult to determine what the difference is between spending on “digital” projects versus “analog” projects. For instance, if we upgrade our phone system from dedicated copper to fiber optics that is an analog project but if we convert over to a slower voice-over-IP system is that a digital project? In order to shed some light, we did some research to help banks set their IT budget for next year.

Technology Spending As A Percent of Non-Interest Income

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Tags: Fintech, Bank Tech Spending, Bank Technology

WSJ REPORTS:  Core IT vendors building tollways, not highways to bank-owned data

Posted by Aaron Silva on Apr 13, 2019 1:58:36 PM

The Wall Street Journal published a story about small banks beginning to rebel against the Big Three Oligopoly ("the BTO") of core IT suppliers Fiserv, FIS and Jack Henry - now commanding more than 90% of market share according to CELENT.  I was interviewed extensively by the writers about the ease (or difficulty) of technical access and economic affordability when banks need unfettered access to their data (i.e. for third party fintech partners).  While they are starting to provide access, they're doing it in a way that unfairly monetizes your data to their exclusive benefit.  Here's how.

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Tags: Fiserv, Jack Henry, Fintech, FIS

Community Banks Discovering Advantages of AI, But Can They Actually Acquire It?

Posted by Alex Lopatine, Managing Director of Fintech Advantage on Sep 10, 2018 3:47:19 PM

The experts agree. Artificial intelligence (AI), the process of machine learning, is exploding and we’re just getting started. According to Gartner Research, AI is the number one strategic technology trend in 2018. The American Bankers Association says AI is one of the top five fintech trends that will drive the next decade of banking.

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Tags: Contract Negotiations, community banks, Fintech, open banking

Listen now: Evercore ISI interviews Aaron Silva

Posted by Aaron Silva on Jun 14, 2018 10:36:43 AM

Global independent investment banking advisory firm Evercore ISI interviews fintech expert Aaron Silva on all things banking. Listen now to Aaron's predictions for the banking industry: 

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Tags: Contract Negotiations, community banks, Fiserv, Fidelity, Jack Henry, Vendor consolidation, Credit Unions, vendor merger, M&A, Fintech, open banking

LISTEN NOW: Will open banking change banking-fintech partnerships?

Posted by Aaron Silva on Jun 13, 2018 5:23:44 PM

In this comprehensive expert panel discussion at LendIt Fintech 2018, Paladin's Aaron Silva leads a compelling and lively discussion about how financial institutions are navigating the exciting world of fintech. Topics include innovation, opportunities, resistance, analytics, security and much more. Four renowned experts participate in the podcast every bankers should hear. Listen NOW: 

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Tags: bank events, Fintech, open banking